At Wood Lifestyle Products, we want you to be completely satisfied with your order. Please carefully inspect your order upon arrival. We strive to maintain the highest level of product quality and accurate shipments. However, if your order is found to be defective, damaged, or incorrect you must initiate your return within 14 days of receipt of delivery. A representative will contact you within 72 hours.
If you were sent incorrect items/damaged items from your order please initiate your return.. You will be contacted by WLP and we will cover the cost of the shipping back to our warehouse. If the Return/Exchange falls on the customer they must pay shipping to our warehouse plus a 20% restocking fee. Only unopened packages are eligible for returns/refunds due to safety concerns.
Please note, opened packages are not eligible for returns/refunds, due to safety reasons.
Once contacted, Wood Lifestyle Products must receive your merchandise within 14 days. Please use the original packing slip and/or order number with your return with the reason for your return on the back. Please allow 7 to 14 days for us to receive and process your return or exchange.
The address provided for Wood Lifestyle Products can only be used to return items purchased at (www.woodlifestyleproducts.com). If you would like to return items purchased elsewhere, please return the items to that location. Returns that are received by WLP that were not purchased from us cannot be processed.
P.O. Box 2412
53 Williams St