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Privacy Policy

We are Committed to the Privacy of Our Visitors
Wood Lifestyle Products (‘we’, ‘our’, ‘us’) is a division of Wood Laundry Soap LLC. Our Privacy Policy is an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our members and with our brand partners. The Policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our visitors’ needs.

This Privacy Policy is incorporated into, and part of, the Terms and Conditions which govern your use of the website maintained and operated by Upmarket Media (the “Site” or the “Web site”). Although we are committed to maintaining your confidence and trust in all of our activities with you, this Privacy Policy does not govern our collection or use of data about you through channels other than the Site.

Please exit the Site immediately if you do not accept this Privacy Policy or are accessing the Site in a country or other territory where use of the Site is not permitted.

Updates to this Privacy Notice
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We recommend that you check back regularly for updated changes – the policy will indicate at the bottom of the notice when it was most recently updated.
What Information Do We Collect?
When you visit the site, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
Personal Information
Types of Information Collected

The following information is provided by Wood Lifestyle Products to enable our online visitors to be fully informed of our Privacy Policies. The Site collects certain information when you interact with the Site. For example, the Site may collect “Personal Information” which is data that can be used to identify an individual, as defined by applicable law. The Site may also collect data that does not identify you specifically.
The following is a list of data that we may collect about you:

  • Information that you provide by filling out forms on the Site. This includes information you provide when you register to use the Site, subscribe to any services offered on the Site, enter any competition or promotion, complete surveys or communicate with our representatives.
  • Any information you may provide when you contact us (through email or telephone).
  • Specific details of any transactions you carry out through the Site including the placement of any orders.
  • Specific details of your visits to the Site including but not limited to, your computer’s IP address, your account information, page interaction information, traffic data, location data, weblogs, and other data.

In addition to providing the foregoing information to our partners, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

The Information We Collect and How We Collect It
Wood Lifestyle Products collects personal information in several ways when you place an order or register for a service offered by the Site. If an order is placed with us, we may need to have access to and possess personal information including your name, email address, phone numbers, home address, shipping, and billing addresses. We may also request information for the purpose of authentication or identity checks for various reasons. Sometimes we may ask for your telephone number, which may be used by our customer service representatives or for the purpose of package delivery purposes, such as UPS, FedEx, or USPS contacting you for delivery reasons.
Use of Cookies on Our Site

Similar to many other websites, we may use “cookies” to help us gather and store information about visitors to our Site. A cookie is a data file that our server sends to your browser when you visit our Site. The use of cookies helps us to assist your use of certain aspects of the Site. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.
We may use information from cookies for the following purposes:

    • Traffic monitoring, for example, the IP address from which you access the Site, the type of browser and operating system used to access the site, the date and time of your access to the site, the pages you visit, and the Internet address of the website from which you accessed our Site;
    • To recognize repeat visitors for statistical and/or analytical purposes
    •  Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is “viewed” and/or the number of times it is “clicked”.

We may use the information that we collect through cookies with other Personal Information that you provide to us for the purpose of:

  • Personalizing your experience with the Site
  • Transactional purposes, such as credit and/or debit card sales
  • Monitoring your use of the Site in order to make our communications with you as relevant as we possibly can

We may compile and report to third parties (such as advertisers or brand partners) aggregate statistics about our users in terms of numbers, traffic patterns and related site information.

2. Web Site Use Information

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our visitors and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information.

We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

Wood Lifestyle Products may use your personal information for the processing of orders, payments and to provide you with a more personalized shopping experience. We will also use the information which you provide to us in order to fulfill and deliver your orders and manage your account. Your personal information may also be shared with other divisions within Wood Laundry Soap LLC. When you register with Wood Lifestyle Products, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out for this service, we will not send you alerts for new products, new features or any other solicitations. However, if you choose to receive our emails, we will use the information you provide us to promote the products and services of our business partners or other companies within the divisions of Wood Lifestyle Products via direct mail and/or email.

We may also use information about Site traffic, sales, Wishlist, and other commercial information but this information will not identify you personally. We aim to limit use of your information to communications that we believe you would value receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs. If we ever change our policy on disclosure to others in the future, we will inform you and give you the choice of opting out prior to doing so.

  • If we are under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from public authority; enforce or apply the Wood Lifestyle Products Terms of Use and other agreements; permit us to pursue available remedies or limit the damages that we may sustain; or protect the rights, property, safety or security of Wood Lifestyle Products, our employees, agents, contractors, customers, the visitors of the Site and/or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and overall credit risk reduction.

As required, this Privacy Policy may be supplemented by additional legal requirements in jurisdictions where we conduct business. Nothing in this Privacy Policy or otherwise will create, or add to, any right or claim that any individual or person may have at law or otherwise against Wood Lifestyle Products LLC, the company or any third party or any of their respective directors, officers, employees, agents or representatives; nor will the existence of this Privacy Policy or its application impose or add to any obligations or liability upon Wood Lifestyle Products LLC does not already otherwise have under law.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

 

Asking Questions and Filing Complaints

If you still require more information, please send an email to any relevant company department found in our Contact Us (link) section of the Site.

 

If you wish to speak to an Wood Lifestyle Products customer service representative, please contact us at 912-557-0023 or email us at customerservice@woodlifestyleproducts.com.
You also may write to us at:
Wood Lifestyle Products, LLC
Attn: Legal Department
PO Box 2412
Reidsville, GA 30453

Consent
By visiting www.woodlifestyleproducts.com, you are accepting and consenting to the practices described in this Privacy Policy and the items contained in our Terms and Conditions (link).